Wednesday, February 16, 2011

Fri, Feb 18, 2011

Retail A4
China Reflection
  • What do you know about China now that you didn't know before the project?
  • Are you curious to know more?  Explain.
  • How do you think our business or our economy are/is affected by China.  Please give examples
  • What did you like about the project?  What do you think worked well?
  • What should be changed about the project?  How could it be improved next time?
Customer Service
  1. What is customer service
  2. What are some expectations customers have of retailers or other businesses
  3. What are some "extra" offered to customers by retailers?
  4. How important is customer service to businesses?  to customers?

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